

Event
Measuring Patient Experiences of Medicare Advantage Beneficiaries
January 27, 2021
This webinar examines the current limitations of measuring patient experiences in the Medicare Advantage and Prescription Drug (MA-PD) Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey and offers policy recommendations to modernize the survey while improving its accuracy and usability.
Speakers:
- Caroline Pearson, Senior Vice President of NORC at the University of Chicago
- Deborah Paone, DrPH, MHSA, Policy Consultant and Performance Evaluation Lead for SNP Alliance
- Sarah Scholle, DrPH, MPH, Vice President for Research and Analysis at National Committee for Quality Assurance (NCQA)
